Our policy is set out below and describes what personal data is, why and how we collect and use it and the storage arrangements for it.
Personal data is data which relates to you when you can be identified from that data or from that data when combined with other information which is in the possession of or is likely to come into the possession of FCA. The definition of personal data includes any expression of opinion about you and any indication of the intentions of FCA or any other person in respect of you.
FCA includes our:
- Website (www.fcaccountancy.com) and subdomains.
- Records held electronically.
but does not include:
- Third Party Products.
When you become a client of ours, we are required to collect certain information and documentation in order to meet our legal and regulatory responsibilities. This includes information such as your name, address and a certified copy of your photographic identification. We may also gather information from public source searches and paid for databases. As part of understanding your business we may ask why you wish to engage our services. We may also collect your tax identification number or VAT number in relation to the services that we provide to you.
We will use your contact information, any preferences and interests as well as any other information relevant to customer surveys and offers, to send you Terms of Business and to keep in touch with you. This might include advising you of new services, inviting you to events or sending you our periodic newsletter. As part of assisting you, we may have meetings or calls with you and take notes to assist with the provision of services to you. We may also hold your bank account details and data for the provision of payroll services.
We will only collect the personal data necessary for agreed purposes.
Potential clients, business contacts and other visitors to our website.
We may collect your name as well as contact information if you provide that information to us by way of our contact form or any other means. We use this information to respond to any enquiry in the most efficient manner possible. We may send you periodic marketing information, such as advising you of new services, inviting you to events or sending you our periodic newsletter.
You will always have the option of opting out of receiving marketing related contacts from us.
All of the data that we process about you is held in our office on the Isle of Man either in paper or electronic format. Some of this data will be accessible to our staff when using mobile or laptop devices.
We will only maintain sufficient records and data for the length of time required to comply with our statutory, legal and regulatory responsibilities in respect of the time periods set down. Where there is no statutory, legal or regulatory period we will only retain information for the timescales set out in own retention policy, or as we deem to be reasonable practice. We will destroy client data in line with these retention periods and policies.
Access to client data
FCA is overseen for Anti-Money Laundering & Countering the Financing of Terrorism purposes by the Financial Services Authority on the Isle of Man. Our client files may be selected by them for review as part of any checks that they are required to carry out in relation to our compliance with laws, regulations or conditions of service.
We may exchange certain information with the Income Tax Division of the Isle of Man and with the Companies Registry for the purposes of the Beneficial Ownership Act and with our own bankers if it appropriate to do so.
The Association of Chartered Certified Accountants (“ACCA”), The Chartered Institute of Taxation (“CTA”) and The Association of Accounting Technicians (“AAT”), may also from time to time choose to inspect FCA and as part of their inspection to ensure our compliance with professional standards and regulations, may select a sample of client files to review.
If as part of our service to you, we need to engage with professional advisors such as lawyers, accountants or tax advisors, some personal data may be shared with them for the purposes of obtaining the advice. We may also have to share personal data with any bank or investment house with which we are assisting you with opening an account.
However, we will ensure that all these parties only have access to the data that they are obliged to review.
Like most website operators, FCA collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our websites. From time to time, we may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
FCA also collects potentially personally identifying information like Internet Protocol (IP) addresses. We do not use such information to identify our visitors, anonymise wherever possible, and do not disclose such information, other than under the same circumstances that we use and disclose personally identifying information, as described.
Opting-out of Website Tracking
You can opt out of Google Analytics cookies.
Gathering of Personally-Identifying Information
Certain visitors to our websites choose to interact with FCA in ways that require us to gather personally identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who use any of our online contact forms to provide an email address. In each case, we only collect such information as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with FCA. We do not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Protection of Certain Personally-Identifying Information
FCA will not rent or sell potentially personally identifying to anyone.
We take all measures reasonably necessary to protect against the unauthorised access, use, alteration, or destruction of potentially personally-identifying information.
FCA may collect statistics about the behaviour of visitors to our websites. For instance, we may reveal how many downloads occurred of a particular PDF, or which sections of the site are most popular based on cumulative visits.
Links to other websites
Should you wish to see the data processed about you by FCA, please contact our Data Protection Officer via email (firstname.lastname@example.org) or by phone on 671542 or 423245.